STRATEGI ADAPTASI ORGANISASI DALAM MERESPONS DISRUPSI TEKNOLOGI DAN DAMPAKNYA TERHADAP KINERJA ADAPTIF PEMERINTAH DAERAH
DOI:
https://doi.org/10.58268/eb.v4i2.254Kata Kunci:
disrupsi teknologi, adaptasi organisasi, kinerja adaptif, sektor publik, transformasi digitalAbstrak
Disrupsi teknologi digital menuntut organisasi sektor publik untuk mengembangkan strategi adaptasi yang mampu menjaga kinerja. Penelitian ini menganalisis pengaruh disrupsi teknologi terhadap strategi adaptasi organisasi serta dampaknya terhadap kinerja adaptif instansi publik di Kota Bandung, dengan strategi adaptasi sebagai variabel mediasi. Penelitian menggunakan desain mixed methods sequential explanatory. Data kuantitatif dikumpulkan melalui survei terhadap 150 aparatur sipil negara (ASN) di berbagai instansi Pemerintah Kota Bandung dan dianalisis menggunakan SEM-PLS. Data kualitatif diperoleh melalui wawancara mendalam terhadap 12–15 informan kunci untuk menjelaskan temuan kuantitatif. Hasil menunjukkan bahwa disrupsi teknologi mendorong strategi adaptasi organisasi yang pada gilirannya meningkatkan kinerja adaptif, dengan mekanisme mediasi parsial. Temuan kualitatif menegaskan peran kepemimpinan adaptif, fleksibilitas organisasi, kompetensi digital, dan budaya pembelajaran. Studi ini berkontribusi secara teoretis melalui integrasi contingency theory dan dynamic capabilities dalam konteks pemerintah daerah, serta secara metodologis melalui penerapan mixed methods berbasis SEM-PLS untuk menjelaskan mekanisme adaptasi organisasi sektor publik.
Studi ini mengedepankan literatur transformasi digital sektor publik yang secara empiris menunjukkan bagaimana adaptasi organisasi beroperasi sebagai mekanisme mediasi dan bukan sebagai hasil langsung dari disrupsi teknologi.
Referensi
Achdiat. (2025). Tantangan dan Peluang Penerapan E-Government dalam Mewujudkan Birokrasi yang Efektif: Suatu Kajian Literatur Sistematis. Community Engagement & Emergence Journal, 6. https://doi.org/https://doi.org/10.37385/ceej.v6i6
Assegaf, N. A. (2022). Digital Transformation Of The Public Administration Sector For Improving Public Services Through An E-Government Approach. ICCD (International Conference on Community Development), 4(1), 2022, 695-703, 4(1), 695–703. https://doi.org/https://doi.org/10.33068/iccd.v4i1
Bokhari, S. A. A., Park, S. Y., & Manzoor, S. (2025). Digital Government Transformation Through Artificial Intelligence: The Mediating Role of Stakeholder Trust and Participation. Digital, 5(3). https://doi.org/10.3390/digital5030043
Ciancarini, P., Giancarlo, R., & Grimaudo, G. (2024). Digital Transformation in the Public Administrations: a Guided Tour For Computer Scientists. IEEE Access, 12. http://arxiv.org/abs/2305.05551
Darusman, F., & Wijaya, C. (2020). Kapabilitas Dinamis Sektor Publik : Sebuah Tinjauan Literatur. Jurnal Ilmu Administrasi Negara, 16(1), 1–2. https://doi.org/https://doi.org/10.46730/jiana
Fajria, R., Frinaldi, A., Magriasti, L., & Naldi, H. (2025). Evaluasi Implementasi Desentralisasi di Indonesia: Keberhasilan dan Kegagalan. PUBLICNESS: Journal of Public Administration Studies, 4(2), 142–149. https://doi.org/10.24036/publicness.v4i2.259
Haedar, A. W. (2024). The Role of Technology in the Digital Transformation of Public Organizations in Indonesia. Jurnal Office: Jurnal Pemikiran Ilmiah Dan Pendidikan Administrasi Perkantoran, 10(1).
Hanifah, Z., & Frinaldi, A. (2025). Inovasi Budaya Organisasi Di Sektor Publik: Strategi Adaptasi Terhadap Disrupsi Digital. SOCIAL: Jurnal Inovasi Pendidikan IPS, 5(2). https://doi.org/https://doi.org/10.51878/social.v5i2.5377
Haug, N., Dan, S., & Mergel, I. (2024). Digitally-induced change in the public sector: a systematic review and research agenda. Public Management Review, 26(7), 1963–1987. https://doi.org/10.1080/14719037.2023.2234917
Heryani, A., & Iskandar, A. (2025). Dynamics of Decentralization Policy Implementation in Strengthening Public Services in Indonesia. PUBLICA, 17(2), 634–661. https://doi.org/10.15575/jpan.v17i2.52155
Hidayat, M. T., & Guntur, S. Y. (2025). Tranformasi Digital Melalui Implementasi E-Government Pada Organisasi Sektor Publik Fakuldade da Ekonomia Universidade da Paz Timor-Leste 2. Majalah Ekonomi: Telaah Manajemen, Akuntansi Dan Bisnis, 31(2).
Indar, I. N., Razi, D. F., Atmansyah, L., Yani, A. A., & Ismail, N. (2024). Digital Transformation of Public Services: An Analysis of the Effectiveness of Online Services at the Local Government Level. Journal of Digital Sociohumanities, 1(2), 92–101. https://doi.org/10.25077/jds.1.2.92-101.2024
Kattel, R., & Takala, V. (2021). Dynamic capabilities in the public sector: The case of the UK’s Government Digital Service. https://doi.org/https://www.ucl.ac.uk/bartlett/public-purpose/wp2021-01
Mangai, M. S., & Ayodele, A. A. (2025). Reimagining Public Service Delivery: Digitalising Initiatives for Accountability and Efficiency. Administrative Sciences, 15(12). https://doi.org/10.3390/admsci15120477
Mustofa, A., Haryati, E., & Ismail, S. (2025). The Impact Of Digital Transformation On Public Services Governance: A Quality Assessment Scale Approach In Urban Municipalities. Journal of Governance and Regulation, 14(4), 156–165. https://doi.org/10.22495/jgrv14i4art15
Novianto. (2023). Systematic Literature Review: Models of digital transformation in the public sector. Policy& Governance Review, 7(2), 170–194. https://doi.org/10.30589/pgr
Oktapiani, M. (2025). Digital Leadership And Organizational Transformation In The Public Sector. VISIONER, 17(3), 36–47. https://doi.org/https://doi.org/10.54783/jv.v11i1
Santos, L. G. de M. (2024). Dynamic capabilities in the public sector: Research agenda in the context of digital transformation. EJournal of EDemocracy and Open Government, 16(2), 74–87. https://doi.org/10.29379/jedem.v16i2.883
Suaib, M. R., Maldun, S., & Juharni. (2026). Evaluation Of The Implementation Of Digital Transformation Policy In Improving The Quality Of Public Services In Local Government: A Study On The Smart City Program Of Makassar City. Jurnal Ilmiah Mandala Education (JIME), 12(1), 2656–5862. https://doi.org/10.58258/jime.v12i1.10170/http
Sulmiah. (2024). Digital Transformation in the Public Sector: Study of the Implementation of the State Civil Service Information System in Makassar City. Pinisi Journal of Social Science, 02(3), 96–101. https://doi.org/https://dx.doi.org/10.26858/pjss.v2i3.62008
Szedmák, B., Varga, L., & Szabó, R. Z. (2025). Digital Transformation of Public Services: The Case of the Document Management Application. International Journal of Public Administration. https://doi.org/10.1080/01900692.2025.2520522
Umar, A., & Manaf, H. A. (2025). An Empirical Investigation Of Digital Transformation And E-Governance Effectiveness In The Malaysian Public Sector. Jurnal Ilmiah Administrasi Pemerintahan Daerah (JIAPD), 17(2), 191–200. https://doi.org/10.33701/jiapd.v17i2.5640
Wahid, M., Rahman, S., Muhammad Yusuf, & Busyairi, M. H. (2024). Unlocking Institutional Capacity for Sustainable E-Government Transformation. Sinergi International Journal of Communication Sciences, 2(3), 132–144. https://doi.org/10.61194/ijcs.v2i3.682
Wulandari, P. (2025). Adaptive Management in the Era of Technological Disruption: Organizational Strategies for Facing Global Uncertainty. In Indonesian Journal of Contemporary Management and Accounting (Vol. 1, Number 1).
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 Ade Sudrajat, Ari Safrizal Wildan, Mira Veranita
Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
